Returns & Exchanges
At Robert Gordon Interiors, we want you to be completely satisfied with your home curation. If your selection isn't quite right, we offer returns on eligible items within 30 days of delivery.
Initiate Your Request
Contact our concierge team with your order number and the reason for your return to receive a Return Authorization (RA) number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.
Ship the Item
Affix the provided shipping label to your parcel and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing